This Privacy Policy explains how ELModeeer (“we,” “us,” “our”) collects, uses, shares, and protects personal information when you visit our website, enroll in our course(s), use our learning platform (including Thinkific), or participate in our community.

This Privacy Policy applies to:

• Our course pages and checkout pages
• Our course player and learning content
• Our email communications
• Any community spaces we operate or manage (on Thinkific or via third-party tools)

If you do not agree with this Privacy Policy, please do not use our services.

1) Who We Are (Data Controller)

ELModeeer is operated by:

• Instructor/Owner: [Instructor Full Name / Legal Entity Name]
• Business Address: [Full Address]
• Email: [Support Email]
• Country: [Country]

For most student-related data we collect directly, we act as a “data controller” (we decide why and how it is used). Our platform provider (e.g., Thinkific) and certain vendors may process data as independent parties or as service providers depending on the context.

2) What Information We Collect

A) Information you provide to us

We may collect:

• Account information: name, email address, password (or login tokens)
• Purchase information: billing name, country, purchase history, receipts (payment card details are typically processed by payment processors and not stored by us)
• Profile information (optional): job title, company, role, career stage, goals
• Support messages: emails, chat messages, requests, complaints, feedback
• Community content: posts, comments, replies, messages (where applicable)
• Survey/quiz responses: answers, scores, completion status (if used)

B) Information collected automatically

When you use our site/platform, we (and our service providers) may collect:

• Device & log data: IP address, browser type, operating system, device identifiers
• Usage data: pages viewed, lessons started/completed, time spent, clicks, referrers
• Cookies & tracking signals: (see Cookies section)

C) Sensitive data

Please do not submit sensitive personal data (e.g., medical data, national ID, financial account details beyond payment checkout, political opinions). If you choose to share sensitive data in messages, you do so at your own discretion.

3) How We Use Your Information

A) To deliver the course and learning experience

• Create and manage your account
• Provide access to course content, downloads, updates, and platform features
• Track learning progress, completion, and eligibility for certificates
• Provide community access (if included)
• Provide customer support and troubleshoot issues

B) To run and improve our business

• Process orders, send confirmations and receipts
• Communicate service updates (platform, content updates, policy updates)
• Analyze performance and improve content, structure, and student experience
• Measure conversion, engagement, and completion rates

C) Marketing and communications

• Send onboarding emails, reminders, course tips, and announcements
• Send offers or promotions only where legally allowed and/or where you’ve opted in
• You can unsubscribe from marketing emails anytime (transactional emails may still be sent)

D) Security, fraud prevention, and intellectual property protection

We may use data to detect and prevent fraud, abuse, account sharing, and unauthorized access; enforce our rules and policies; investigate piracy, leaks, or illegal redistribution; and protect our rights, our students’ investment, and business continuity.

• Monitor suspicious behavior and patterns (e.g., abnormal logins or access patterns)
• Enforce platform and course rules and respond to violations
• Investigate unauthorized sharing, resale, or commercial misuse of course materials

Instructor Protection Clause: We reserve the right to investigate suspected misuse, unauthorized sharing, account sharing, or piracy. This may include reviewing login patterns, device/IP history, and access logs to protect our intellectual property, enforce our rules, and protect the investment of legitimate students.

4) Legal Bases for Processing (Where Applicable)

Depending on your location and applicable laws, we process data based on:

• Contract: to deliver what you purchased (course access, certificates)
• Legitimate interests: platform security, fraud prevention, analytics, business operations
• Consent: marketing emails and certain cookies (where required)
• Legal obligations: accounting, tax, compliance, lawful requests

5) How We Share Your Information

We do not sell your personal data.

A) Platform and infrastructure providers

We use course hosting and delivery platforms (e.g., Thinkific) to provide the learning experience. These platforms may process student data and provide creators access to certain student information needed to deliver services.

B) Payment processors

Payments are processed by third-party payment providers. We typically receive confirmation of payment and order details, but we do not store full payment card numbers.

C) Email and communication tools

We may use third-party email tools to send onboarding sequences, reminders, updates, and (where permitted) marketing emails.

D) Analytics tools

We may use analytics tools to understand platform performance and improve the course (e.g., traffic, engagement, completion rates).

E) Legal and safety reasons

We may disclose information if required to comply with legal obligations, protect our rights and property, prevent fraud or abuse, or protect student safety and platform integrity.

6) Cookies and Tracking Technologies

We may use cookies and similar technologies to remember your session and preferences, enable essential site functionality, understand performance, and (where applicable) run marketing attribution.

You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.

7) Email Preferences

Transactional emails (required)

• Purchase confirmations
• Access instructions
• Password resets
• Service announcements

Marketing emails (optional)

You may receive promotional emails if you opted in or if permitted by law. You can unsubscribe anytime via the link in the email.

8) Community Content and Visibility

If you participate in a community or comment section:

• Your content may be visible to other members depending on the settings
• You are responsible for what you post
• We may remove content that violates our rules, harms others, or threatens platform integrity

9) Certificates and Verification

If completion certificates are enabled, we may process your name, completion status, and certificate identifier. Certificates may include a verification method (e.g., QR code or certificate link) to confirm authenticity. You control whether you share your certificate publicly.

10) Data Retention

We keep personal data only as long as needed to deliver services you requested, operate our business, comply with legal requirements, and protect against fraud or abuse.

• Purchase records: retained as required for accounting and legal compliance
• Support messages: retained to resolve issues and maintain service quality
• Inactive accounts: retained for a reasonable period, then anonymized/deleted where possible

11) Security Measures

We take reasonable technical and organizational measures to protect your data, including access controls, secure authentication practices where available, monitoring for suspicious activity, and use of reputable platforms.

No method of transmission or storage is 100% secure. However, we work to reduce risk and respond quickly if an incident occurs.

12) International Transfers

Your data may be processed outside your country depending on platform providers, hosting, or payment tools. We take reasonable steps to use reputable providers and safeguards where applicable.

13) Your Rights

Depending on your jurisdiction, you may have rights such as access, correction, deletion (subject to legal/contractual limits), withdrawal of consent, objection to certain processing, and data portability (where applicable).

To request any of these rights, email: [[email protected]] with the subject: Privacy Request. We may need to verify your identity before fulfilling requests.

14) Children’s Privacy

Our courses are intended for adults and professionals. We do not knowingly collect personal data from children. If you believe a child has provided data, contact us to request deletion.

15) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are material, we will post the updated version and revise the “Last Updated” date. Continued use of the service after changes means you accept the updated policy.

16) Contact Us

If you have questions or requests about privacy, contact:

• Email: [[email protected]]
• Subject: Privacy Request